Privacy policy

Last updated: September 5, 2026

At Decovince, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when you visit or shop at our website.

Information We Collect

We may collect information you provide when you place an order, contact us, or use our website, including:

• Your name, email address, and phone number
• Billing and shipping information
• Payment information required to process your purchase
• Order and purchase information
• Device, browser, and website usage information
• Information collected through cookies and similar technologies

Payment details are processed through the payment providers available at checkout. Decovince does not need to store your complete payment card details to process an order.

How We Use Your Information

We use personal information when necessary to:

• Process and fulfill your orders
• Send order and shipping updates
• Provide customer support
• Process payments and prevent fraudulent transactions
• Improve our website, products, and services
• Send marketing communications when you have agreed to receive them
• Meet applicable legal and regulatory requirements

How We Share Your Information

We do not sell or rent your personal information. We may share information with service providers when necessary to operate our store and provide services to you.

These providers may include:

• Payment processing providers
• Shipping and delivery providers
• Website, hosting, and ecommerce service providers
• Analytics providers
• Email or marketing service providers, where applicable
• Government authorities or other parties when required by law

We only share information as reasonably necessary for the relevant business or legal purpose.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly when certain cookies are disabled.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and meet legal or regulatory requirements.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Exercise other rights available under applicable privacy laws

To make a privacy-related request, contact us at support@decovince.com.

Data Security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how Decovince handles your information, please contact us: